Goods Checking Policy

We do not support co-checking with the delivery man.

After receiving the order, please open the package to check if the order was delivered with the correct size, colors and quantity. Please record the process of opening the package, amai will assist in handling complaints with the video. In case the order has been delivered incorrectly, missing or unqualified products, or broken due to shipping, please contact us within 48 hours for assistance with the product exchange.

We receive products complaints via:

amaï’s Facebook fanpage

amaï’s Instagram

Hotline: +84 28 3636 4169